We aim to provide safe, reliable, comfortable and cost-effective passenger transport services to the people of Suffolk, promoting the consideration of greener travel alternatives where viable. We want to ensure customers get a great experience when they contact the Passenger Transport teams and we do this by investing in our talent and regularly undertaking staff training.
We are responsible for:
- Home to School/SEND Transport and Adult Social Care Transport,
- School admissions, customer experience and transport policy,
- Concessionary Fares and Travel Cards,
- Subsidised Local Bus Services, including Park & Ride Services,
- Community and Green Transport,
- Transport Assets & Infrastructure,
- Transport Data Management and Digital Projects,
- Contribute to the Local Transport Plan.