The Financial Inclusion and Advice Service (FIAS) has seven teams with very different roles and responsibilities.
- We assess people’s financial contribution to their residential or community care charges, give advice and help maximise their income. We also recover outstanding debts for unpaid contributions.
- We monitor and administer direct payments to people who wish to use their personal budget to source their own social care and support.
- We support people who are unable to manage their financial affairs, acting as their corporate appointee or court-appointed deputy.
- We provide training and specialist support to practitioners inside and outside the council.
- We deliver the Macmillan Benefits Advice Service in Suffolk, Norfolk and Cambridgeshire.
Roles within this service include Visiting Officers, Macmillan Benefits roles and specialist finance roles.