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Our Emergency Duty Service (EDS) in social care provides an out-of-hours response to emergencies involving vulnerable individuals or families. The main purpose of the EDS is to ensure that urgent social care needs are met outside of regular office hours, such as nights, weekends, and public holidays.
Some examples of emergencies we respond to:
The team operates on a rota system, with social workers and other professionals working shifts to ensure 24/7 coverage. We work closely with several different agencies, such as the police, schools, border force, hospitals, and others to coordinate responses and ensure that the safety, health and well-being of everyone, including children, are protected.